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1. Introduction

Deep Chain Technology Co., Ltd. (“Company”) provides services in the form of Software as a Service (SaaS), meaning software delivered and accessed online via the internet without requiring installation on the user’s device.

The Company’s services may include, but are not limited to, website creation services, audience analytics tools, marketing tools, and other digital platforms developed and operated by the Company.

The Company values the privacy and protection of personal data. This Privacy Policy explains how the Company collects, uses, discloses, transfers, and safeguards your personal data, as well as your rights under applicable laws.

2. Information We Collect

The Company may collect personal data and related usage information as follows:

3. Purpose of Processing

The Company may use personal data for the following purposes:

4. Legal Basis for Processing

The Company processes personal data based on appropriate legal grounds under applicable data protection laws, which may include:

• 4.1 Contractual Necessity: To provide services under the Terms of Service, manage user accounts, process billing, and provide customer support.
• 4.2 Legitimate Interests: To improve services, analyze usage, prevent fraud, maintain system security, and conduct lawful business operations, provided that such interests do not override the rights and freedoms of the data subject.
• 4.3 Legal Obligation: To comply with applicable laws, court orders, or lawful governmental requests.
• 4.4 Consent: Where required by law, the Company will obtain user consent before processing personal data. Users may withdraw consent in accordance with applicable laws.

5. Disclosure of Information

The Company may disclose or share personal data with third parties as necessary for service provision and business operations, including:

6. International Data Transfers

The Company may engage cloud infrastructure providers or other third-party service providers whose data centers or operations are located outside Thailand. As a result, personal data may be transferred to, stored, or processed in countries other than Thailand.

The Company will ensure that such transfers are conducted in compliance with applicable data protection laws and that appropriate safeguards are implemented, such as data processing agreements, technical and organizational security measures, or other legally recognized mechanisms, to ensure an adequate level of data protection.

7. Data Subject Rights

Under applicable data protection laws, users have the following rights:

• The right to access their personal data
• The right to request correction of inaccurate or outdated data
• The right to request deletion of personal data
• The right to request restriction of processing in certain circumstances
• The right to lodge a complaint with the relevant supervisory authority

Certain actions may be performed directly through the user dashboard, such as updating account information or deleting an account.

For other requests, users may contact the Company at: [email protected]

The Company may request additional information to verify identity before processing such requests.

8. Cookies and Similar Technologies

The Company uses cookies and similar technologies for the following purposes:

9. Data Security

The Company implements appropriate technical and organizational measures to protect personal data against unauthorized access, use, disclosure, alteration, or destruction.

Such measures may include, but are not limited to:

• Encryption of data in transit
• Role-based access control
• Use of secure infrastructure environments
• Monitoring and anomaly detection systems
• Contractual safeguards with third-party service providers

However, no method of transmission or storage is completely secure. The Company will take reasonable steps to safeguard personal data.

10. Payment Processing

Payments for the Company’s Services are processed through third-party payment processors, which may include but are not limited to Stripe, Omise, or other providers as deemed appropriate by the Company.

The Company does not store or directly process users’ credit card or financial information. Payment data is processed by the respective payment processors in accordance with their own privacy policies and terms of service.

The Company may receive limited payment-related information, such as transaction status, payment reference numbers, or other data necessary for account management purposes.

11. Data Retention

The Company retains personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable laws.

Personal data may be retained:

• For the duration of the user’s active account
• As necessary to fulfill contractual obligations
• As required by applicable laws, including tax or regulatory requirements
• As necessary to resolve disputes or enforce legal rights

When retention is no longer necessary, the Company will delete, destroy, or anonymize personal data in an appropriate manner.

Certain data may remain in backup systems temporarily before being deleted according to the Company’s data management procedures.

12. Children’s Data

The Company’s Services are not intended for children, and the Company does not knowingly collect personal data from minors.

If the Company becomes aware that personal data has been collected from a minor without proper consent from a legal guardian as required by applicable law, the Company will take steps to delete such data as soon as reasonably practicable.

If you believe that the Company may have collected personal data from a minor without authorization, please contact us at: [email protected]

13. Data Breach Notification

In the event of a personal data breach that may pose a risk to the rights and freedoms of data subjects, the Company will act in accordance with applicable data protection laws.

The Company may notify the relevant supervisory authority and/or affected data subjects as required by law.

The Company will take appropriate measures to mitigate the impact of the breach, remedy the situation, and prevent recurrence.

14. Policy Updates

The Company may update or revise this Privacy Policy from time to time to reflect changes in services, legal requirements, or business practices.

Updated versions will be published on the Company’s website with the revised effective date indicated.

In the event of material changes affecting user rights, the Company may provide notice through appropriate channels, such as email or in-system notifications.

Continued use of the Services after the effective date of the updated Policy constitutes acknowledgment and acceptance of the changes.

15. Contact Information

If you have any questions, concerns, or wish to exercise your data protection rights, please contact:

Deep Chain Technology Co., Ltd.
559 Soi Soonvijai 4, Rama 9 Road, Bang Kapi Subdistrict, Huai Khwang District, Bangkok 10310, Thailand

General Email: [email protected]
Privacy Email: [email protected]

The Company will respond within a reasonable period in accordance with applicable laws.