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1. Definitions

For the purposes of these Terms:

• “Services” means Software as a Service (SaaS) or any digital services developed, operated, and provided by the Company through online platforms, websites, applications, or other electronic channels, including but not limited to website creation tools, analytics tools, marketing tools, automation systems, data processing systems, artificial intelligence systems, additional features, APIs, third-party integrations, white-label services, affiliate/reseller programs, and any future services developed by the Company.
• “User” means any individual, legal entity, organization, or authorized representative that registers for, accesses, or uses the Services, whether on a paid or free basis.
• “Account” means a user account created to access or use the Services.
• “Content” means any data, text, images, videos, files, code, or other materials uploaded, submitted, created, or published through the Services.
• “Subscription” means a paid service plan billed on a recurring basis.
• “Affiliate/Reseller” means any person or entity authorized by the Company to promote, resell, or distribute the Services under agreed terms.

2. Nature of the Services

The Company provides digital platform services delivered through online systems, accessible via websites, applications, or other electronic channels designated by the Company.

The Services may include features, tools, modules, APIs, third-party integrations, white-label services, affiliate programs, or other services developed in the future.

The Company reserves the right to modify, enhance, reduce, suspend, or discontinue any part of the Services at its discretion. The Company is not obligated to maintain any specific features, functionality, or format of the Services indefinitely.

The Company does not provide any specific Service Level Agreement (SLA) or uptime guarantee. However, the Company will use reasonable efforts and due care to maintain the availability and functionality of the Services.

Certain features may be offered on a beta basis and may be subject to limitations or change without prior notice.

3. Account Registration and User Responsibilities

To access the Services, users must register and create an account with accurate and up-to-date information.

The User represents and warrants that:

• They have reached the legal age of majority under applicable law;
• Or have lawful authority to act on behalf of a legal entity or organization;
• They have the legal capacity to enter into these Terms.

Each account is designated for use by a single individual only (Single User Account). Account sharing, transferring, leasing, sublicensing, or allowing access by any third party is prohibited unless expressly authorized in writing by the Company.

Users are responsible for maintaining the confidentiality of their account credentials and shall be responsible for all activities conducted under their account.

If the Company determines that this provision has been violated, it may suspend or terminate the account at its sole discretion.

4. Subscription and Billing

The Company’s paid Services are offered on a subscription basis, which may include monthly, annual, or other plans as specified on the respective service website.

Subscription fees are charged in advance (Prepaid) for the selected billing cycle. The User authorizes the Company or its designated payment processor to charge subscription fees on a recurring basis (Recurring Billing) until the subscription is canceled.

Subscriptions will automatically renew at the end of each billing cycle unless canceled prior to the renewal date in accordance with the applicable cancellation terms.

The Company reserves the right to modify pricing, fees, or subscription structures upon prior notice through appropriate channels. Continued use of the Services after such changes take effect constitutes acceptance of the updated pricing.

Fees do not include applicable taxes, duties, or government charges unless otherwise stated. Users are responsible for paying any such applicable taxes.

If payment cannot be successfully processed, the Company may provide a reasonable grace period before suspending the Services. If payment remains unsuccessful after such period, the Company may suspend or limit access to the Services at its sole discretion.

The Company does not impose late payment penalties or late fees.

5. Cancellation

Users may cancel their subscription through the designated cancellation process within the applicable service system.

Cancellation will take effect at the end of the current paid billing cycle. Users will continue to have access to the Services until the end of the paid period, and no further charges will be made for subsequent billing cycles.

Cancellation does not constitute a refund request. Fees already paid are non-refundable unless otherwise required by applicable law.

If the User does not cancel prior to the renewal date, the subscription will automatically renew in accordance with Section 4.

Following cancellation, the Company may delete or restrict access to the User’s data in accordance with the Company’s data retention policies and Privacy Policy.

The Company may suspend or terminate accounts at its sole discretion in cases of violation of these Terms or failure to pay applicable fees.

6. Refund Policy

All fees paid to the Company are prepaid and non-refundable under all circumstances, except where required by applicable law.

Partial use of the Services or failure to fully utilize a subscription period does not entitle the User to any refund.

If an account is suspended or terminated due to violation of these Terms, the Company is not obligated to provide any refund of fees already paid.

Notwithstanding the foregoing, the Company may review refund requests on a case-by-case basis at its sole discretion.

7. Prohibited Activities

Users agree not to use the Services in any manner that:

The Company may suspend or terminate access at its sole discretion and may pursue legal remedies where appropriate.

8. Suspension or Termination

The Company may suspend, restrict, or terminate a User’s account at its sole discretion under the following circumstances:

• Violation of these Terms of Service
• Conduct that may cause harm to the Company, other users, or third parties
• Failure to process payment after a reasonable grace period
• Reasonable suspicion of illegal or high-risk activities
• Abnormal use affecting system stability, security, or infrastructure

In urgent situations, the Company may suspend an account without prior notice.

Suspension or termination under this section does not entitle the User to any refund unless required by applicable law.

Following termination, the Company may delete or restrict access to the User’s data in accordance with its data retention policies.

The Company may cooperate with governmental or regulatory authorities and may pursue legal remedies where unlawful conduct is suspected.

9. Intellectual Property

All intellectual property rights related to the Services, including but not limited to software, systems, source code, database structures, algorithms, business logic, design, interface, trademarks, trade names, logos, documentation, and proprietary materials developed by the Company, are owned by the Company or its licensors and are protected under applicable laws.

Users shall not:

• Copy, modify, reproduce, distribute, or create derivative works from the Services
• Reverse engineer, decompile, disassemble, or attempt to access source code
• Replicate the business logic, system architecture, or core concepts to develop competing services
• Use automated tools (such as bots, scrapers, or crawlers) to extract data
• Collect or analyze data for commercial purposes without authorization
• Use data or outputs from the Services to train external artificial intelligence models without prior written consent
• Conduct benchmarking or publish performance comparisons without authorization

Content uploaded or created by Users remains the property of the User. However, the User grants the Company a royalty-free license as necessary to host, process, store, back up, and display such Content for the purpose of providing the Services.

The Company may use anonymized or aggregated data for analytics, service improvement, research, or other lawful business purposes.

The Company may use the User’s trade name, trademark, or logo for customer reference, marketing, promotional materials, or case studies, unless the User notifies the Company in writing that such use is not permitted.

The Company may use statistical, aggregated, or anonymized data for marketing, promotional, analytical, or product presentation purposes.

10. Financial Risk

The Services are tools or platforms intended to support business operations, data analysis, or marketing activities. The Company does not guarantee any specific business results, revenue, profit, success, or return on investment arising from the use of the Services.

Any business, marketing, or investment decisions made based on information or outputs from the Services are made at the User’s own risk.

The Services do not constitute financial, investment, legal, or professional advice. Users should consult appropriate professionals before making decisions involving financial or business risk.

Information, analytics, or outputs displayed through the Services may be based on data provided by the User, third-party sources, or automated processing. The Company does not warrant the accuracy, completeness, timeliness, or suitability of such information.

The Company shall not be liable for any financial loss, damages, or losses arising from the use of the Services or reliance on information provided through the Services.

11. Privacy

The Company is committed to protecting Users’ personal data. The collection, use, disclosure, and processing of personal data are governed by the Company’s Privacy Policy, which forms an integral part of these Terms of Service.

By using the Services, the User acknowledges and agrees to the terms of the Privacy Policy.

In the event of any conflict between these Terms and the Privacy Policy regarding personal data processing, the Privacy Policy shall prevail.

12. Limitation of Liability

The Services are provided on an “As Is” and “As Available” basis. The Company shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including but not limited to loss of revenue, profit, data, goodwill, or business opportunities arising from the use or inability to use the Services.

The Company shall not be liable for damages resulting from:

• Service interruptions
• Inaccurate or incomplete information
• Acts of third parties
• Unauthorized access
• Events beyond the Company’s reasonable control

In no event shall the Company’s total liability exceed the amount of fees paid by the User in the one (1) month immediately preceding the event giving rise to the claim.

This limitation applies to the fullest extent permitted by law.

13. No Warranty

Except as expressly stated in these Terms, the Services are provided on an “As Is” and “As Available” basis without warranties of any kind, whether express, implied, or statutory.

The Company does not warrant that:

• The Services will meet the User’s expectations or specific purposes
• The Services will be error-free
• The Services will operate uninterrupted
• All defects will be corrected immediately

To the fullest extent permitted by law, the Company disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

14. Force Majeure

The Company shall not be liable for any delay, interruption, or failure to perform its obligations under these Terms due to events beyond its reasonable control.

Force majeure events include, but are not limited to:

• Natural disasters, floods, earthquakes, storms, or pandemics
• Fire, accidents, or other emergencies
• Strikes, civil unrest, terrorism, or war
• Government actions, regulations, or restrictions
• Failures of telecommunications, internet networks, or infrastructure
• Failures of third-party infrastructure providers such as cloud services or payment processors
• Widespread cyberattacks or security incidents beyond the Company’s reasonable control

In such cases, the Company will use reasonable efforts to mitigate the impact.

15. Reporting Violations

If any person believes that the Services are being used in violation of these Terms, applicable laws, or the rights of others, they may report the matter to: [email protected]

The Company may investigate such reports and take appropriate action at its discretion, including suspension or termination of the relevant account.

The Company reserves the right to determine the appropriate response to any complaint and does not guarantee that action will be taken in accordance with the reporter’s request.

The Company may cooperate with governmental or regulatory authorities and may disclose information as required by law.

16. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Kingdom of Thailand, without regard to conflict of law principles.

Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Services shall be subject to the exclusive jurisdiction of the competent courts of Thailand.

17. Amendments

The Company reserves the right to modify or update these Terms of Service from time to time. Notice of such changes may be provided through the website or other appropriate communication channels.

Continued use of the Services after the updated Terms take effect constitutes acceptance of the revised Terms.

18. Indemnification

The User agrees to defend, indemnify, and hold harmless the Company, its directors, employees, and agents from and against any claims, liabilities, damages, losses, penalties, and reasonable legal fees arising out of or related to:

• Violation of these Terms
• Violation of applicable laws or third-party rights
• Content uploaded or processed through the Services
• Misuse or unauthorized use of the Services

19. Assignment

The User may not assign or transfer any rights or obligations under these Terms without prior written consent from the Company.

The Company may assign or transfer its rights and obligations under these Terms, including in connection with a merger, acquisition, sale of assets, or corporate restructuring.

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

21. Entire Agreement

These Terms of Service, together with the Privacy Policy and any referenced documents, constitute the entire agreement between the Company and the User and supersede all prior agreements or understandings, whether written or oral.